Ring Resizing Policy
Ring Resizing Policy
At ALXNDR Jewelry, we want every piece to fit perfectly! That's why we offer one complimentary resize on any ring purchased directly from us! You'll simply cover the shipping costs to and from our studio.
GUIDELINES FOR RESIZING
Standard Adjustment: Most rings can be resized approximately ¼–½ size.
Eternity Bands & Certain Designs: Rings with diamonds or gemstones set all the way around (eternity bands), along with certain intricate designs, cannot be sized down by cutting. In many cases, they may only be resized up slightly (about ¼–½ size).
Remakes: If a design cannot be resized within these limits and requires a complete remake, a $500 remake fee will apply. If your ring includes custom features that cannot be transferred to the new ring, the following recreation fees will also apply:
- Birthstones: $100
- Engraving: $50
- Fingerprint engraving: $250
We will always notify you of any applicable fees and receive your approval before moving forward with any work.
ADDITIONAL NOTES
- Complimentary resizing applies to the original purchaser only and must be requested within 60 days of delivery.
- Shipping costs to and from our studio are the responsibility of the client. We recommend insured shipping for your protection.
- Any resize requests beyond the first complimentary adjustment will incur additional fees, which will be quoted on a case-by-case basis.
- International orders are not eligible for complimentary resizing due to taxes, duties, and customs requirements.